Services Learning For Service Professionals People's side of Service
People's side of Service
Written by Azfar
Saturday, 05 March 2011 12:12
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Program available in-house, Request a Quote


2 days

Program Overview:

Sales are made when needs are met.

Your customers have both product/service needs and personal approach needs. It is often the issue of personal approach that will stall or even stop a sale. If you can understand and predict the different personal approach needs of your customers, you will increase your sales/service effectiveness.

This workshop helps you apply the powerful type framework to sales interactions. You will learn reliable and effective strategies with which to approach the people’s side of Sales / Service Excellence.

Program Curriculum:

  1. Personality TYPE Framework

  2. Understanding Psychological needs

  3. Adapting Sales / Service approach

  4. Applying the Framework


For more information about this service, please request a meeting with our team.

Last Updated on Tuesday, 16 August 2011 10:22